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Retail Act (Certificate course in Frontline Sales)
   
 

The NIS Academy, with over 19 years of expertise in sales training and development, presents a unique career-oriented course in Retail, RETAIL Act.

Retail Act, This career oriented module will brighten your career prospects to enter the retail industry by making you a skilled sales and customer care personnel.
 
Course Content
 
  • Retail History, Current Retail Environment and Modern Retail Formats
  • Managing Time
  • Adapting to the Work Place
  • Working in Teams
  • Communication Skills
  • Grooming, Hygiene & total Personality Development
  • Positive Attitude
  • Retail Store Operations (Store OPS fundamentals)
  • Managing merchandise in a Retail Store
  • Marketing and Promotions in Retail
  • Analysing Customer Behaviour
  • Retail Selling Skills and Customer Service
  • Interview Skills
 
Eligibility
 
  • 10 + 2
  • Basic English Speaking skills
 
Programme Duration
 
  • 3 Months (Two months classroom + 1 months live/ simulated projects)
 
Admission Criteria
 
  • Written Test for basic aptitude
  • Interview for assessing Spoken English
 

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