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Retail Lead (Certificate course in Retail Floor Supervision) |
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NIS Academy, with over 19 years of expertise in sales training and development, presents a unique career-oriented course in Retail, RETAIL Lead.
This programme will leapfrog you into a world of opportunities as supervisors and team leaders in the retail world.
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| Course Content |
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- Retail History, Current Retail Environment and Modern Retail Formats
- Managing Time
- Adapting to the Work Place
- Working in Teams
- Communication Skills
- Grooming, Hygiene & total Personality Development
- Positive Attitude
- Supervisory Skills
- Presentation Skills
- Interview Skills
- Understanding Retail formats - Lifestyle, Luxury Retail, Food & Grocery, QSR (Quick Serve Restaurants) and Pharma Retail etc
- Buying and Merchandising Fundamentals
- Product Knowledge and Managing merchandise in a Retail Store
- Marketing and Promotions in Retail
- Analyse Customer Behaviour
- Retail Selling Skills and Customer Service
- Retail Store Operations (Store Operations Fundamentals)
- Retail Store Operations (Advanced level) - Retail Mix
- In-store Marketing, Promotions & Events
- Retail Selling Advance Skills
- Managing Customer Relations
- Role of IT at POS level
- Retail Commercials
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| Eligibility |
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- Graduates (any discipline)
10 + 2 with 1-2 years of experience (may be considered) - 1-2 years of work experience preffered
- Basic English Speaking skills
- Managing Time
- Adapting to the Work Place
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| Programme Duration |
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6 Months (4 months classroom + 2 months live/simulated projects)
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| Admission Criteria |
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- Written test for basic aptitude
- Interview for assessing spoken English
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Yes, I want to know more... |
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